Shipping Policy
Free Worldwide Shipping
We are delighted to offer free shipping on all our copper artwork. Enjoy our beautiful pieces without any extra shipping cost.
Delivery Time
Our shipping process is designed to get your order to you as quickly and safely as possible. Once your order is processed, it typically takes around 12 business days for delivery.
Order Processing
Please allow 1-2 business days for us to process your order before it is shipped. You will receive a confirmation email with tracking information once your order is on its way. If a product is out of stock, the transaction will not be completed, and you will not be charged. Additionally, we will contact you to inform you of the situation, per our shop policy.
If the product is not in stock, the customer will not be charged. Payment will only be processed once the item is shipped.
Import Duties and Taxes
Customers are responsible for any import duties, taxes, or VAT (Value Added Tax) imposed by their destination country upon receipt of the order.
D. Miro is not responsible for any additional customs charges incurred.
Refusal of Package
If you choose to refuse delivery of your package for reasons other than damage, a refund for the products may be issued. However, please note that original shipment costs and return shipping fees will be deducted from your refund once the package is received back at our warehouse.
Shipping Carriers
We ship all orders with Israel Post and provide a tracking number for each shipment. Israel Post is a reliable carrier that ensures your artwork arrives in perfect condition. While we strive to meet the estimated delivery times, please note that some factors beyond our control, such as customs processing, may cause slight delays.
Customer Support
If you have any questions about your order or need assistance, please do not hesitate to contact our customer support team at miroartshop@gmail.com.
We are here to help and ensure you have a wonderful experience with our store.
Thank you for choosing our copper artwork. We appreciate your business and are committed to providing you with exceptional service.